Terms & Conditions

Agreement between user and JJJee websites, (totalpetcare.us, cleanee.org, jjjee.us)

Welcome to JJJee's website. The JJJee websites (the “Sites”) are comprised of various web pages operated by PH+ Cleanee Inc (“PH+ Cleanee”). JJJee websites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of totalpetcare.us, jjjee.us, and cleanee.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

JJJee websites are a E-commerce Site using AMAZON® E-commerce Marketing platform. The purpose of these websites is to introduce JJJee® pH12.7* Strong Alkaline Electrolyzed Water for humans and pets, to people in the USA. Our slogan is “JJJee strong alkaline electrolyzed water, ONE BOTTLE DOES IT ALL®.”

*JJJee® pH12.7 is the registered brand name of PH+ Cleanee Inc. The pH of the product might be slightly different between +/-0.3 depending on the temperature.

Privacy

Your use of JJJee Website is subject to PH+ Cleanee’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting JJJee Website or sending emails to PH+ Cleanee constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that PH+ Cleanee is not responsible for third party access to your account that results from theft or misappropriation of your account. PH+ Cleanee and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

PH+ Cleanee does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use totalpetcare.us, jjjee.us, cleanee.org, only with permission of a parent or guardian.

Returns/Refund Policy

Returns: You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unopened and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us: If you have any questions on how to return your item, please contact us at sales@cleanee.org.

Links to third party sites/Third party services

JJJee Websites may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of PH+ Cleanee and PH+ Cleanee is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. PH+ Cleanee is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PH+ Cleanee of the site or any association with its operators.

Certain services made available via totalpetcare.us, jjjee.us, cleanee.org, are delivered by third party sites and organizations. By using any product, service or functionality originating from the totalpetcare.us, jjjee.us, cleanee.org, domain, you hereby acknowledge and consent that PH+ Cleanee may share such information and data with any third party with whom PH+ Cleanee has a contractual relationship to provide the requested product, service or functionality on behalf of totalpetcare.us, jjjee.us, cleanee.org, users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use JJJee Websites are strictly in accordance with these terms of use. As a condition of your use of the Sites, you warrant to PH+ Cleanee that you will not use the Sites for any purpose that is unlawful or prohibited by these Terms. You may not use the Sites in any manner which could damage, disable, overburden, or impair the Sites or interfere with any other party’s use and enjoyment of the Sites. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Sites.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Sites, are the property of PH+ Cleanee or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Sites. PH+ Cleanee content is not for resale. Your use of the Sites does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of PH+ Cleanee and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of PH+ Cleanee or our licensors except as expressly authorized by these Terms.

Use of communication services

The Sites may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

PH+ Cleanee has no obligation to monitor the Communication Services. However, PH+ Cleanee reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. PH+ Cleanee reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

PH+ Cleanee reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in PH+ Cleanee’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. PH+ Cleanee does not control or endorse the content, messages or information found in any Communication Service and, therefore, PH+ Cleanee specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized PH+ Cleanee spokespersons, and their views do not necessarily reflect those of PH+ Cleanee.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to JJJee Websites or posted on any JJJee web page

PH+ Cleanee does not claim ownership of the materials you provide to JJJee Websites (including feedback and suggestions) or post, upload, input or submit to any PH+ Cleanee Sites or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting PH+ Cleanee, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. PH+ Cleanee is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in PH+ Cleanee’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts

You will be able to connect your PH+ Cleanee account to third party accounts. By connecting your PH+ Cleanee account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by PH+ Cleanee from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the PH+ Cleanee Content accessed through totalpetcare.us, jjjee.us, cleanee.org, in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless PH+ Cleanee, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. PH+ Cleanee reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with PH+ Cleanee in asserting any available defenses.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Employer agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Disclaimer

This disclaimer shall govern your use of our products

By using our products, you accept this disclaimer in full; accordingly, if you disagree with this disclaimer or any part of this disclaimer, you must not use our product.

Limitations and exclusions of liability
Our products are fully tested by the manufacturer and have been in the market of Japan since 2010. It is proved to be safe and effective when used in a reasonably foreseeable way.
All written materials are provided by the manufacturer in Japan and being translated into English. All lab test reports are provided by the authorized laboratories in Japan and the United States.

No claims, representations or warranties, whether expressed or implied, are made by our companies as to the safety, reliability, durability and performance of our company’s products. Furthermore, our company accepts no liability whatsoever for the safety, reliability, durability and performance of our products if the product was misused or the user did not follow the proper usage of the product. You agree that you use the product at your own risk.

In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

Limited warranties
We do not warrant or represent that the completeness or accuracy of the information published on our website; the data on the website is up to date or the website/products will remain available.
We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website/stop selling our products, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in this disclaimer, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of this disclaimer, our products, our websites and the use of our websites.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PH+ CLEANEE INC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITES AT ANY TIME.

PH+ CLEANEE INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. PH+ CLEANEE INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PH+ CLEANEE INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PH+ CLEANEE INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction

PH+ Cleanee reserves the right, in its sole discretion, to terminate your access to the Sites and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and PH+ Cleanee as a result of this agreement or use of the Sites. PH+ Cleanee’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PH+ Cleanee’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by PH+ Cleanee with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PH+ Cleanee with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PH+ Cleanee with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

PH+ Cleanee reserves the right, in its sole discretion, to change the Terms under which totalpetcare.us, jjjee.us, cleanee.org, is offered. The most current version of the Terms will supersede all previous versions. PH+ Cleanee encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

PH+ Cleanee welcomes your questions or comments regarding the Terms:

PH+ Cleanee Inc

Address: 100 Illinois St, Suite 200-600, St. Charles, IL 60174

Customer Support: hi@totalpetcare.us
Information Center: paws@totalpetcare.us

For general Information: info@cleanee.org

Effective as of October 22, 2015